Posts
The Imperative to Protect Consumers’ Ability to Pay
There’s an inherent tension in financial services between the business of lending money and the critical role that lending plays in the functioning of our society. As a business, lending is unusually sensitive to external conditions. When interest rates go up or the capital requirements imposed by regulators become more stringent, lenders will logically respond…
Read MoreIntegrating Sales and Product Teams for a Landmark Deal
The perfect story for this week’s newsletter came from my last job and a vast deal we worked on. This deal was big and messy, and we knew we needed an edge, something to put it over the top. Faced with a complex deal that demanded a more profound understanding, we turned to an often-overlooked…
Read MoreCome On Canada, This is Embarrassing!
3 FINTECH NEWS STORIES #1: Open Banking Comes to Apple Wallet What happened? iPhone users in the UK got a new financial services feature: Apple Pay users across the UK can now take advantage of a new feature that taps into the open banking framework to let them connect cards and view their account balance…
Read MoreThe engagement tools you can leverage:
In your tech stack is there an engagement tool or tools?? There probably should be! Because engagement dropped for the first time in decades in 2020 and continues to decline, with only 32% of employees engaged in 2022. Not surprised! The pandemic was tough for a lot of employees and employers as we learned a…
Read MoreBFCM Website North Stars
WEBSITE NORTH STARS: 11 websites that updated their pages to promote BFCM perfectly. I think you need to see them. North Stars, if you will. (Cyber edition). 1️⃣. STAUD: The opposite of subtle. We are in the most competitive time of the year. Upon landing, you know they’re participating because STAUD is screaming for you…
Read MoreBlack Friday: Notes on the Economy and Credit Environment
The first annual Fintech Takes Lending Summit, which took place earlier this month, featured a bunch of interesting sessions. Two, in particular, stand out in my memory because they were absolutely chock-full of great data. The Macro Picture: The Economic Forces Shaping the Lending Environment, presented by Amy Crews Cutts, former Chief Economist at Equifax. …
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