Collection of Information: We aim to collect, use, and disclose only such information as is required to enable us to manage your account, to provide the Service, to maintain our customer/visitor lists, to respond to your inquiries or provide feedback, for identification and authentication purposes, and for service improvement. We will maintain the confidentiality of any contact information you provide to us on signing up for our Service or contacting us with questions or for further information, and we will use it only for the purposes for which we have collected it (subject to the exclusions and disclosures we have listed below), unless you agree that we may disclose it to other third parties.
“Personal Information” is personally identifiable information, such as your name, address, e-mail address, credit card information, birth date, and gender. At the time of collection, we will clearly identify the information being collected and the purposes for which it will be used. It is always your choice whether or not to provide Personal Information but if you choose not to provide certain requested Personal Information, in some instances you may not be able to register to use the Website, App, or Service or be able to access and use them at all. In other instances, your choice not to provide certain other Personal Information may mean that you will not be able to use certain features of the Website, App, or Services. We may collect Personal Information in respect of the Website, App, or Services through registration processes; communications with you; information downloads; service use; purchases; user support; and surveys.
“Non-Personal Information” is information of an anonymous nature, such as the domain used to access the Website, App, or Services, and the type and version of browser or operating system being used by visitors to access the Website, App, or Service. Aggregate information, such as demographic statistics of our users (e.g. average age or geographical location of our users), number of visitors, what pages users access or visit, and average time spent on the Website, App, or Service is not considered Personal Information. Similarly, business contact information such as the name, title, business address, e-mail address, or telephone number of a business or professional person or an employee of an organization is not considered Personal Information.
We collect information for the following purposes:
Registration Data. When you register to use the Service, we ask for information such as your full legal name, company name (if applicable), email address, billing address and credit card information. This information will be used to administer your account, for billing, verification and authentication purposes, and to contact you in relation to the same.
Content You Make Available. You have the ability to take/upload media, notes, and other content to the Website and/or App such as a photo and description of a job that you have completed, notes on services offered or performed, or customer-related information required over the course of a job. The content that you make available will be accessible to the Account Owner and any other authorized users on your account.
Location Data. While using the Website, App, or Service, WorkWeek may request access to your device location. If you grant the Website, App, or Service access to your device location, we will be able to track the physical location of your device using GPS and WiFi signals. We use this information to provide the Service. You can remove the App’s access to your device location at any time by changing your privacy settings on your device, and you may also permit the App to only track your location at specific times by changing your privacy settings within the App. Location data will be available to the Account Owner and any other authorized users on your account.
Time Tracking. You may use the time tracking functionality in the Website, App, or Service to track how long it takes you to complete a work task. Such information will be made available to the Account Owner and any other authorized users on your account.
Metadata: We collect and use various metadata derived from your use of the Service. For example, if you take a photo using the App, we also collect the time that such photo was taken. Such metadata will also be made available to the Account Owner and any other authorized users on your account.
Marketing Communications: If you opt-in to receive marketing communications from us, we will keep you up-to-date on our products and services. You may withdraw your consent to receiving marketing communications from us at any time by following the opt-out or unsubscribe instructions in each communication.
Statistics: We also collect statistics about use of the Service, which we use for analytics including predictive analytics. Aggregate statistics that do not personally identify an individual will be kept by us and such aggregate statistics may be made available to other members or third parties.
Your IP address is reported by your web browser whenever you visit a page on the Website. This information is recorded together with your registration information on our databases.
Third Party Partner Integrations: Optional third party add-ons may be offered by our integration partners from time to time. Data shared with third party integration partners is subject to the privacy policies and terms of service of such third parties.
From time to time we may employ third parties to help us improve the Website, App, and/or the Service. These third parties may have limited access to databases of user information solely for the purpose of helping us to improve the Website, App, and/or the Service and they will be subject to contractual restrictions prohibiting them from using the information about our members for any other purpose.
Important Exceptions: We may disclose your Personal Information to third parties without your consent if we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other Website or App members, other users of the Service, or anyone else (including the rights or property of anyone else) that could be harmed by such activities. We may disclose Personal Information when we believe in good faith that such disclosure is required by and in accordance with the law.
Security: The security of your Personal Information is important to us. We use commercially reasonable efforts to store and maintain your Personal Information in a secure environment. We take technical, contractual, administrative, and physical security steps designed to protect Personal Information that you provide to us. We have implemented procedures designed to limit the dissemination of your Personal Information to only such designated staff as are reasonably necessary to carry out the stated purposes we have communicated to you.
In certain areas, such as when you provide credit card or other payment information to us, the Website works to help protect the security of your credit card and other payment information during transmission by using industry standard Secure Sockets Layer (SSL) encryption technology.
You are also responsible for helping to protect the security of your Personal Information. For instance, never give out your email account information or your password for the Service to third parties.
Access and Accuracy: You have the right to access the Personal Information we hold about you in order to verify the Personal Information we have collected in respect to you and to have a general account of our uses of that information. Upon receipt of your written request, we will provide you with a copy of your Personal Information although in certain limited circumstances, we may not be able to make all relevant information available to you such as where that information also pertains to another user. In such circumstances we will provide reasons for the denial to you upon request. We will endeavor to deal with all requests for access and modifications in a timely manner.
We will make every reasonable effort to keep your Personal Information accurate and up-to-date, and we will provide you with mechanisms to update, correct, delete or add to your Personal Information as appropriate. As appropriate, this amended Personal Information will be transmitted to those parties to which we are permitted to disclose your information. Having accurate Personal Information about you enables us to give you the best possible service.
Last Updated: March 3, 2017