07 December 2021 |

Personalization In a Digitalized World

By Ben Bradbury

In a digital world, we need personalization now more than ever. Ben unpacks the deep human need to connect and how leaders can work to create those connections, building trust within teams and creating lifelong customers.

We hear about David Wachs, serial entrepreneur and founder of Handwrytten, a platform that leverages AI technology to produce beautiful handwritten notes at scale.

David believes in the lost art of note writing and the power of connection that comes when you set time aside to write a personal note or card. When so many feel isolated post-COVID, human connection is just a handwritten note away.