Go-to-Market Plays #9: Turning Customer Feedback into Strategy

Customer interviews are a goldmine for information and strategy ideas. But how do you turn their words into action?  Daniel and Tamara talk about how customer feedback is great, but turning their insights into actual change is even better. First, you have to make sure you’re asking the right questions to get the information you…

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Reverse Engineering Your Competition | Bathroom Break #57 🚽

How do you reverse engineer stuff in marketing? Should you copy your competitors? Daniel and Jay point out it’s not about copying your competition, but seeing what they’re doing and tweaking it to your brand. From category competitors to potential audiences for podcasts and newsletters, it’s a good idea to check them out and analyze.…

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Marketing Strategies for Uncertain Times | Bathroom Break #56 🚽

There’s a TON of uncertainty in today’s climate: tariffs, regulations, etc. How should you deal with it when it comes to marketing efforts?  Enter: transparency. Being clear about pricing and how it’ll affect your customers’ carts helps save you (and your team) from varying questions. Putting this notice on a landing page is a way…

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