Posts by workweek
How New Standards May Shape the Future of Digital Health
While digital health funding has slowed down since the height of the pandemic, billions of dollars continue to pour into the digital health space. But the question remains: are digital health solutions actually solutions? In this article, I’ll quickly recap the efficacy of digital health technologies, dive into the Peterson Health Technology Institute’s latest framework for evaluating digital…
Read MoreThe Metrics Mirage
Early in my career, I was drowning in metrics. I had spreadsheets galore and dashboards that could make a NASA engineer blush. But here’s the kicker: all that data didn’t make me a better leader or my team more successful. What it did was create noise—too much of it. In my first VP role, I…
Read MoreThe Medallion Touch: Simplifying Healthcare One Process at a Time
The U.S. spends nearly two times more on healthcare administrative costs than peer high-income nations, thanks to the health system’s administrative complexity. But who bears the brunt of such administrative complexity and bureaucracy? The burden predominantly falls on provider groups, health plans, hospital systems, and digital health companies. In this article, I’ll highlight the administrative…
Read MoreThe Motivation Myth
Last week, we dissected the art of coaching, laying the groundwork for turning raw talent into sales success. This week, let’s dive into the next chapter: motivation. What fuels the engine once it’s built? How do you keep your sales team firing on all cylinders and identify where to put your energy? I want to…
Read MoreAccountability Anchors
Here’s the thing: accountability doesn’t just happen. You have to weave it into the fabric of your team. One of the first things I did in my last role was to double the 1-to-1s between my sales directors and their teams. Face time ( even over video ) is crucial to keep people accountable for…
Read MoreDollars and Doctors: The Double-Edged Sword of Corporate Healthcare
Once upon a time—way before my time, but perhaps in your time—physicians used to make home visits. If they couldn’t see you in your home, you’d go to their private practice, where you knew the entire staff well, and they knew you. Since that time, medical care has become extraordinarily corporatized. Payers, major retailers, and…
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