The Basics If you’re inheriting a team, chances are it’s 1 of 3 scenarios: Each of these scenarios comes with nuanced challenges: Outside hire: Beyond what your boss has shared about your team, you’re coming in completely blind. The biggest trap for outside hires: coming in with an agenda or a playbook that’s worked at…

Psychological Safety Announcement If you’re not creating a psychologically safe environment, you’re not fulfilling your role as a leader.  Your people deserve to come to work without fear or panic. And you’re capable of creating an environment where they can do just that.  So today, I’m going to share some specific tactics on how to…

If there was ever a quote to encapsulate my experience in management, it’d be this one from good ol’ Billy Shakespeare:  “When the sea was calm, all ships alike showed mastership in floating. Faith is tested during the storm, anybody can do calm.” When I reflect on this quote, I’m reminded of a time where…

In Q2, I wrote a lot about managing talent and performance (and everything in between). Each newsletter fell into one of the following categories: The main objective? To help managers meet their reps where their reps need them most. Let’s get started… Understanding reps Tl;dr – A motivated team = a more productive team =…