Why founders need to get off the floor and onto the balcony

So let’s imagine your company is a nightclub.  As the founder of a nightclub, every night you have three locations to spend your time: The dance floor The balcony The Office When you are on the dance floor, you can connect with people, feel the energy, and experience what is working and what is not.…

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Why leaders needs to listen more and talk less

I once had a customer service job. We had an eight-week training with a trainer who told us, “People don’t care how much you know until they know how much you care,” enough times that I still remember him saying it almost 15 years later.  In the last 15 years, I’ve learned that he was…

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How to fix your broken meetings

MEETINGS! They are the worst…sometimes. People hate attending them.  But people also hate reading their emails.  And what people hate the most is not being in the loop. If your organization is going to stay on track, you need to have meetings.  AND you need your meetings to be effective and efficient.  Here are a…

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Leadership is influence, don’t miss this step

Don’t miss this advice. Unfortunately, most companies still need to give gratitude the time and attention it deserves. Many don’t even realize how bad they are at showing people they appreciate them. Making appreciation and gratitude a big deal in your workforce will lead to a happier team who stays longer and gets more done…

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How to create a leadership development program

This email is your cheat sheet for a leadership development strategy that has an impact.  Investing time and resources into the development of your people will: Decrease unwanted attrition Create leaders ready to step up and fill available positions Improve effectiveness at every level Increase your company’s P&L Leadership development is a $366 billion industry,…

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Leader’s focus on impact

The Breakdown Caring about your team and wanting your team to like you are entirely different goals. It is natural to care about the opinions of others at some level.  Being a founder is lonely because you are the one who has to make tough decisions. These are the decisions you fear may be misinterpreted…

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