^ Now that you’ve seen how Onsite Opt-in works you may already want to book a demo (fair – linked here). I’ll also back up a smidge. And give you my life story.
I am 29 and a ½ years old. I’ve been working in ecom since I was a wee little one (23, to be exact FML WHERE DOES THE TIME GO?). All this to say, I’ve been here a while. And, if you know anything about me at all, you know I am not quick to use a BREAKING NEWS pre-text in my subject line. News often doesn’t really break that hard here in the ecom world. Sure, we like to dramatize that it does. I love drama! However, in my almost 7 years in this space, I have not looked at a software update and audibly gasped and said to myself, “Damn it – that’s going to change my life”.
UNTIL LAST WEEK! WHEN POSTSCRIPT DROPPED THEIR SMS ONSITE OPT-IN. IF IT SEEMS LIKE I’M YELLING, I AM. I’LL STOP, BUT I HOPE YOU ARE HEARING THE SHRILL IN MY VOICE – Onsite Opt-In is going to change the trajectory of so many of the brands I get to work on. And, I just think that is wonderful.
Because acquiring new subscribers is the key to maintaining a healthy, robust SMS marketing list. And, SMS is key to growing a known and beloved brand – as it’s an owned channel that can’t be fucked with.
But innovation in this space (SMS) has been at a standstill. Most merchants/ retention marketers use pop-ups onsite that send subscribers down 1 of these journeys:
🔻: reply “Y” to confirm your subscription,
đź”»: two-touch that takes the user off-site and into their messaging app,
đź”»: or the single opt-in (which is not compliant.) đź”´đź”´đź”´
^ Those experiences all lead to added steps that can and do limit list growth potential.
The more steps required, the greater the risk is of losing an opt-in along the way. If a journey is clunky, it needs redoing. But, that’s not been possible for SMS – until now.
When you take a potential customer off-site in an effort to collect their information, you don’t just risk not getting their info. You also risk the sale. Because we all know that our customers, especially our prospective customers, HATE to jump through hoops.
Luckily, patent-pending Onsite Opt-In solves this by creating a seamless and compliant experience for the user. For the customer. Turning potential customers into… subscribed customers who don’t need to leave your website until they checkout. 🙂
I’d like to show you / write you how this works. It’s shockingly simple, as all good customer experiences are.
Video HERE.
And, I listed the steps:
đźź©: a popup appears and a subscriber can autofill their phone number,
đźź©: they tap submit to subscribe,
đźź©: the visitor is sent a one-time passcode via text,
đźź©: the visitor enters the code, leveraging autofill,
🟩: they tap submit and they’re subscribed. Ta-da! And moments later, their welcome message arrives.
Easy peasy, and very, very Go-to-Millions / Ari approved. 🍀