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Hi {first_name},
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Hi {first(name)},
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Hi there,
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Thank you for signing up for yesterday's event on lending in uncertainty!
The questions you all submitted before and during the session genuinely made this one, and the perspective Bjoern brought from both the technology and insurance worlds was exactly what we needed to dig deeper.
Big thanks to TruStage for powering this conversation.
You can catch the recording here.
The hour was packed with insights, but here are a few of my favorite moments (click the timestamp to catch that key takeaway):
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12:19 — Borrowers are more anxious even when credit performance looks fine because they’re simply running out of buffer.
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26:13 — A viral TikTok from an auto dealer, and a 140-point gap between Credit Karma and FICO made the case against traditional credit scores better than any analyst report could.
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44:19 — The most common mistake lenders make when tightening credit is tightening the wrong layer.
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46:02 — Surprise denials erode the trust you've spent years building.
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52:05 — On AI job displacement, overreacting to the narrative could be just as costly as ignoring it.
Whether you joined us live or watched the recording, I hope this conversation leaves you with a few fresh perspectives (or at least a more interesting set of questions than you started with).
Thanks again to Bjoern for bringing the goods, and to TruStage for making it happen.
Until next time,
Alex
PS: If today got you thinking, be sure to check out upcoming Fintech Takes events.
