🔎 Be fair (and HONEST) as you check your priors
Go channel by channel and answer these questions. Give the channels that “didn’t work” extra attention.
EVERY CHANNEL, PAST & PRESENT
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Did/do we goal the channel on what it actually does?
- Did/do we fund it enough to learn anything?
- Did/do we test long enough?
- Was/is it the optimal season to test?
- Was/is the right person running the channel?
- Was/is the creative native to the placement?
- Have/had we seen a change in the algorithm?
- Have/had we changed our offer or product mix since the test?
Now, let’s dive a little deeper…
SOCIAL CHANNELS (organic + paid + creator)
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What formats are we shipping weekly?
- Do we have a channel owner with taste and knowledge?
- What’s this platform’s JOB: attention, acquisition, or retention?
SELLING CHANNELS (email/SMS, site, retail, affiliate, etc.)
- Are incentives aligned with the channel goal?
- What offer is the channel built to sell?
- If we turned this channel off before, what constraint was true THEN that might be false NOW?
📍 Set the record straight on the channels you’re rethinking
If you’ve had an “oh, shit” moment during this audit, you’re doing it right.
Maybe you need to retry a defunct channel, because you ran a broken test.
Maybe you need to kill your darlings, because they’re not working.
If you don’t preserve the facts and context, the old lore may return.
For defunct channels you want to retry, write:
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Why we turned it on
- Why we turned it off
- What we didn’t understand at the time
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What’s changed
- What we’d do differently now
- What success looks like this time
For poorly performing channels you want to unplug, write:
- Why we turned it on
-
Why we should turn it off
- What’s changed
- What might work better
🏴☠️ Run 1 small re-test per quarter
After the channel audit, you KNOW better.
Now, seize the day free ad credits and DO better with a clean experiment that includes:
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The same creative standards you use on your best channel
- A real budget
- A defined timeline
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A defined goal
- 1 qualified owner
Still with me?
This channel audit isn’t for the faint of heart, the fragile of ego, the unambitious of marketing.
Good thing that’s NOT us.
The more we learn, the more we realize we’re STILL learning.
🪻Okay, 1 LAST question: What’s a channel you’ve been rethinking, re-testing, or really surprised by? 🌼 Bonus points, if it’s the same one my old client wrote off (then changed their mind about).