WORKWEEK

By Ben Bradbury

Seeing things from another’s point of view is the starting point to all relationships, whether that’s your CEO, colleagues or direct reports.

With empathy you’ll build collaboration, experience less turnover and avoid friction at work, but how do you know you’re using the right kind of empathy?

In this episode Ben talks through two different types and why there’s such a thing as ‘bad’ empathy. You’ll learn how to build it into your day-to-day practice without eating into your busy work schedule and hear why CEO and entrepreneur Rob Volpe believes building empathic relationships guarantees success.