A few weeks ago we launched our automated feedback system. So far the response has been great. Our customers are hearing more from their customers about the work they're doing for them, and it's helping them improve their customer relationships, as well as motivating them to do better work. We wanted to make it even more valuable to the folks using WorkWeek to build, run, and grow their businesses, so we've been working on a new feature for the business page.
Today we're adding a customer satisfaction section to the business page. It'll tell you how many jobs you've received feedback on, and you can easily view all of your feedback. You'll also see your overall customer satisfaction rating, and as you collect more and more feedback we'll show you how your most recent feedback looks so you can spot problems before they get too far along.
You'll also now be able to see the feedback on a given job when viewing the job detail page.
This is a small feature, but we think it's a big win. It brings more valuable insight to the business page and makes it easy to understand and act on that insight. We hope you like it!